1. Current website status
The BAS promotional website is under development. The Contact BAS and Early Access forms are operated directly by BAS on its website. Form submissions are securely processed through Cloudflare, stored in a BAS-controlled Cloudflare database, and delivered to the appropriate BAS business mailbox through Zoho Mail. Customer accounts, licensing, purchasing, and analytics are not yet active.
2. Information BAS may collect
Through its active website forms, BAS may collect information that you provide directly, including:
- Name, email address, company, job title or role, country, and contact details that you choose to provide.
- The selected reason for contacting BAS, questions, support requests, feedback, and communications.
- Early Access requests, acceptance of applicable terms, and separate optional promotional-email consent.
- Account, trial, license, activation, renewal, purchase, and transaction records.
- Computer-identification and technical information reasonably needed to activate, validate, support, transfer, and protect a Calibration Suite license.
BAS may also receive limited technical information necessary to operate and secure the website, such as IP address, browser type, device type, request logs, and security events. Payment-card information is expected to be processed by a payment provider rather than stored directly by BAS.
3. How information may be used
- Provide and manage accounts, trials, licenses, purchases, renewals, downloads, and support.
- Verify identity, prevent duplicate trials, protect against fraud, and enforce licensing limits.
- Respond to inquiries and send essential service, activation, security, billing, and renewal communications.
- Send promotional messages only when separate consent has been provided.
- Improve BAS products, documentation, website performance, and customer support.
- Comply with legal obligations and protect BAS, its customers, and the public.
4. Marketing choices
Marketing consent is optional and separate from account creation, Early Access registration, trial access, and purchasing. Essential service communications are not promotional messages. A recipient may unsubscribe from promotional messages at any time using the unsubscribe control provided with those messages or by contacting BAS.
5. Sharing and service providers
BAS does not plan to sell personal information. BAS may provide limited information to vendors that support website hosting, secure communications, customer accounts, licensing, payments, analytics, and support. Those providers should receive only the information reasonably needed to perform their services. BAS may also disclose information when required by law, to protect legal rights and security, or as part of a business transfer subject to appropriate safeguards.
6. Retention
BAS plans to retain applicable customer, account, licensing, purchase, and support records for up to seven years when needed for legitimate business, tax, audit, security, warranty, dispute, and legal purposes. Information may be retained for a shorter or longer period when its purpose or applicable law requires. Promotional-email information will be retained until consent is withdrawn or the record is no longer needed, subject to maintaining a limited suppression record so an unsubscribe request continues to be honored.
7. Security and customer responsibilities
BAS intends to use reasonable administrative, technical, and organizational safeguards appropriate to the information involved. No internet transmission or storage system can be guaranteed completely secure. Customers are responsible for safeguarding account credentials and for protecting and backing up calibration information stored locally in Calibration Suite.
8. Your choices and requests
Subject to applicable law and verification, you may ask BAS to provide, correct, or delete personal information associated with you, or to explain how it is used. Some records may be retained where required for legal, accounting, security, licensing, or dispute purposes.
9. Children, international use, and policy changes
BAS products and services are intended for business and professional users and are not directed to children under 18. Information may be processed in the United States. BAS will post material policy changes with a revised effective date and provide additional notice when legally required.
10. Contact
Privacy questions and requests may be sent to info@bassoftwaresolutions.com.
